Policy and Governance Specialist Advisor
Making a Difference in People's Lives
Cochlear is seeking an experienced Policy and Governance Specialist Advisor to join our global team located in Brisbane, Australia. This role plays a key part in enabling our culture and business priorities by delivering specialist policy, governance, and process advice to senior leaders, people managers, and employees.
About the Role
* We manage complex employee relations cases, including performance and conduct matters.
* We provide specialist policy, governance, and process advice across the entire employee lifecycle.
* We provide SME injury management and recovery-at-work processes, particularly within the QLD jurisdiction.
* We drive continuous improvement in service delivery and internal customer experience.
Your Skills and Qualifications
* You are a confident and thoughtful advisor who thrives in complexity.
* You are able to make sound, timely decisions grounded in policy, legislation, and empathy.
* You are comfortable with ambiguity and able to adapt quickly, maintaining composure and professionalism.
* You hold yourself and others accountable, ensuring outcomes are delivered with integrity and in line with organisational standards.
Certifications such as Return to Work Coordinator Training, Mental Health First Aid, or a Diploma in Work Health and Safety will be highly regarded.