Service Technician Role
You will be part of the Service Department team, ensuring customers are fully supported throughout the installation, commissioning, servicing, and ongoing maintenance of machinery.
* Perform planned services on equipment installed at customer sites;
* Travel to customer sites as required to diagnose and rectify technical issues causing breakdowns;
* Investigate and proactively work to correct problems where machines are not performing at required levels;
* Perform machine services and rebuilds in a workshop as required;
* Provide technical phone support to customers where onsite attendance is not possible;
* Liaise with management on service-related matters within Australia;
* Attend training courses as directed;
* Comply with local safety guidelines and ensure risks are identified and controlled while working on customer sites and offices.
Requirements and Qualifications
* A current Electrician's Licence or trade qualified Fitter/Mechanic with a Restricted Electrical License;
* Experience in the food industry packaging or processing equipment is an advantage;
* Electronics skills and knowledge of PLC driven processes are mandatory;
* Advance knowledge of motor, servomotor, and drive technology is a plus;
* Ability to interpret electrical and pneumatic drawings to a component level;
* Willingness to work weekends, travel at short notice, and work flexible hours as required;
* Current Drivers License;
* Strong work ethic and excellent communication skills.