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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change — for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
Job Description
The Group Demand & Supply Planner owns the end-to-end demand planning and forecast management, including but not limited to slow-moving inventory management, out-of-stock management, and delivery fulfillment at Central Stores across all sites to meet stakeholders’ expectations.
Responsible for maintaining an effective forecast model based on business seasonality, trade promotions, and supply lead time to drive maximum forecast accuracy for over 2000 SKUs. This is achieved by continuously improving planning processes and collaborating closely with internal and external stakeholders. Where required, effectively challenge, influence, and improve volume outcomes within the short and long-term horizon for the business.
Supports Supply Chain and Future Fit initiatives in transitioning to automated ordering to deliver direct and measurable financial results to COGS.
Some of your key responsibilities:
* Forecast monthly demand utilizing information from a wide range of sources including current forecast, historic data, stock on hand, and sales performance.
* Review forecasts to ensure alignment with projected trends based on internal and external market insights and relevant seasonal conditions.
* Convert forecasts into actionable updates in ERP, e.g., PAR, reorder point.
* Manage inventory purchasing to meet business demand, including maintaining auto-replenishing systems and managing stock levels proactively to prevent waste.
* Optimize supply chain parameters like inventory stocking, order frequency, supply lead time, and logistical requirements.
* Work closely with site Supply Chain teams to continuously improve and refine systems and processes to enable an agile supply chain capable of meeting future business demands.
* Provide mentoring, support, and development opportunities to internal employees.
* Ensure compliance with all relevant legislation, policies, and procedures related to Responsible Service of Gaming (including training) and the Responsible Gambling Code of Conduct.
What you'll need to succeed:
* At least 3 years’ experience in a Demand Planning role within Food, Retail, or FMCG companies.
* Fluent in demand planning systems and processes from supplier to consumer.
* Excellent communication skills to convey data and insights across stakeholders.
* Strong problem-solving skills and root cause analysis capabilities.
* Ability to manage deadlines in a changing environment; strong organizational skills.
* Business planning skills, including understanding financial implications and trend recognition.
* Passionate about analyzing, interpreting, and presenting data or business cases to provide solutions and optimize systems and processes.
* Understanding of international and national freight constraints and seasonal behavior.
* Knowledge of cross-dock and warehouse operational processes.
* Expertise in data analysis tools (Excel, Power BI).
* Advanced knowledge and experience with PeopleSoft (e.g., Super User).
* Prior experience with Warehouse Management Systems (WMS).
Qualifications
* Bachelor's or Graduate's Degree in Supply Chain, Business, or Engineering.
* Experience with PeopleSoft, Warehouse Management Systems, and forecasting tools, systems, and processes.
Additional Information
What you can expect from us
In addition to exciting career opportunities, we offer extensive experiences and learning opportunities. To see our range of benefits and opportunities, visit Crown Resorts Careers.
Our Crown Community celebrates diversity and embraces uniqueness. We welcome the creativity, insights, and experiences of people from different races, ages, religions, cultural backgrounds, genders, people with disabilities, those who identify as LGBTIQ+, and Aboriginal and Torres Strait Islander peoples — including people like you.
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