**Hotel Receptionist Night Auditor Position**
Our hotel is seeking a detail-oriented and talented individual to join our reception team as a part-time night auditor. This role involves auditing and administering the hotel's operating departments, ensuring the smooth running of the front desk operations during the overnight period.
**Key Responsibilities:**
* Auditing and recording room tariffs/packages on the property management system (PMS)
* Verifying and auditing payment records within the PMS and credit card terminals
* Administering guest billing and reservations enquiries smoothly and accurately
* Answering all incoming calls promptly and providing assistance
**Requirements:**
* Experience in a hotel reception environment, working with a property management system (e.g., OPERA)
* Professional verbal and written communication skills, with an eye for detail
* Impeccable grooming and presentation
* The ability to multi-task, work under pressure, and problem-solve effectively
* Flexibility to work a 24/7 roster, including public holidays and weekends
* A current First Aid Certificate and RSA Qualification
**What We Offer:**
* Career growth opportunities throughout the organization
* Food and beverage discounts across the group
* An Employee Assistance Program and commitment to creating a positive staff culture
We thank all interested parties in advance for their applications. However, only successful applicants will be contacted.