A regional government agency in Queensland is seeking a highly organized Senior Complaints and Information Officer. This role focuses on managing complex inquiries, providing authoritative advice, and ensuring confidentiality. The ideal candidate will have strong written communication skills and experience with legislation and policy in a public-facing environment. Responsibilities include developing responses to complaints and coordinating briefings for senior executives. This position supports effective team supervision and timely service delivery.#J-18808-Ljbffr