Customer Service Manager
We are seeking a highly skilled Customer Service Manager to join our dynamic retail team.
Key Responsibilities:
1. Lead and manage the customer service team to provide exceptional customer experiences.
2. Develop and implement strategies to improve sales and customer satisfaction.
3. Maintain high standards of store appearance and presentation.
4. Manage and motivate the team to achieve sales targets and key performance indicators (KPIs).
Requirements:
* Proven track record in customer service and sales management.
* Strong leadership and communication skills.
* Able to work in a fast-paced environment and manage multiple priorities.
Benefits:
1. Training pathways for personal growth and professional development.
2. Competitive salary and incentives.
3. Amazing team discounts.
4. Employee Assistance Program.
About You:
* Ability to communicate clearly and effectively with customers and colleagues.
* Strong problem-solving and analytical skills.
* Flexibility and adaptability in a changing retail environment.
How to Apply:
Simply submit your CV and answer a few simple application questions. It's that easy!