We are looking for a CNC Field Service Technician. The primary purpose of this position is to fault find and repair CNC machinery.
CNC Field Service Technician responsibilities will include;
- Troubleshooting and repairing mechanical systems (spindle, linear, rotary) such as spindles, ballscrews, bearings, gearing, and way systems on various machine tools for customers organization.
- Diagnose complex mechanical problems and perform onsite warranty and/or chargeable service repairs.
- Correct and qualify machine tool geometry configurations.
- Perform mechanical measurement and inspection tests to diagnose problems and service/ repair machines.
- Dismantle faulty equipment and assemblies and repair or replace defective parts.
- Effectively interpret mechanical, Electrical Hydraulic, and Pneumatic drawings to analyze and troubleshoot machine problems.
- install hydraulic and pneumatic pipes and lines.
As CNC Field Service Technician, you will need to display;
- Have a working knowledge of machine tool programming as it relates to repair and troubleshooting.
- Be comfortable with the operation of a machine tool for diagnostic purposes.
- Fitters may use oxy-acetylene torches and presses.
- Able to check accuracy and quality of finished parts, tools or sub
- assemblies.
- Set up and adjust metalworking machines.
- Operate milling turning and grinding machines.
- Fit and assemble metal parts tools sub-assemblies.
- Resolve customer issues and provide sales support.
- Communicate effectively with a variety of different people.
- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
- The job duties will involve the installation, field service, maintenance and troubleshooting of machine tools at our customer's facilities
Qualifications and Educational Requirements
- CNC repair experience.
- Electrical disconnect/connect ticket (S Permit).
- Represent the company professionally and ethically at all times.
- Excellent oral and written communication skills
- PC literate (MS Office)
- Must be trustworthy, personable, and comfortable working directly with Customers.
- Should be a self-starter, assertive, creative, decisive, and self
- confident with a professional appearance and demeanor, who can develop and maintain good Customer relations.
Some regional and inter-state trips may be required.
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