Job DescriptionJob Number:Night Porter (HOT0B5YQ)Work LocationsHilton Sydney, 488 George Street, Sydney 2000A Porter provides consistently exceptional customer service to Guests, especially in areas such as laundry, transferring, and storing luggage.What will I be doing?As a Porter, you will:Provide laundry support, including all wash cycles, folding, and storageOffer high-standard service and assistance to Guests, maintaining a courteous and attentive lobby presenceEnsure fast, efficient, and friendly service to individual guests and groupsKeep Supervisors informed of relevant feedback from guests and departmentsDeliver messages throughout the dayAssist with room moves, luggage deliveries, and man the Front Door following SOPsHandle and store luggage for arriving and departing GuestsMaintain public areas and equipment in excellent conditionCoordinate with Security regarding unattended luggageGreet guests warmly in public areas and roomsWhat are we looking for?To succeed as a Hilton Porter, you should:Possess a valid NSW Responsible Service of Alcohol Competency CardHave a positive attitude and good communication skillsBe able to work flexible hours and under pressureWork independently and as part of a teamRespond promptly to guest requests and deliver high service levelsPreferred qualifications include:Previous experience in a similar roleExperience working in a hotel environmentWhat will it be like to work for Hilton?Hilton is a leading global hospitality company committed to an inclusive and equitable environment. Benefits include:Laundered uniform110 discounted nights annually at Hilton hotels worldwideFood & Beverage discountsAward and recognition programsParticipation in ESG activitiesFlexible working arrangementsCompetitive pay: Level 2 $25.23 - $63.07/hour (including penalties, super, tips where applicable)SchedulePart-timeBrand: Hilton Hotels & ResortsJob TypeGuest Services, Operations, and Front Office
#J-18808-Ljbffr