Job Description
We have an exciting opportunity to join our dynamic team in Albury! As a Personal Banker, you’ll play a key role in representing Beyond Bank Australia’s core values while delivering exceptional customer experiences. You’ll work closely with customers to provide solutions aligned with our strategy, all while achieving your individual performance goals and contributing to the overall success of the branch.
In the role you will
- Provide a local customer owned banking experience to new and existing customers
- Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
- Manage general enquiries and provide sound advice and information to our customers
- Make proactive outbound phone calls to connect with our existing customers
- Contribute to a high achieving team setting with your commitment to success and strong work ethic
- Manage customer bank accounts, including opening, closing, and overseeing transactions
- Collaborate with specialists in the business to deliver the best solution for the customer