Workforce Planning Administrator
Job purpose:
The permanent and full-time Workforce Planning Administrator role provides operational and administrative support to the workforce planning and staffing functions. The role is responsible for maintaining accurate workforce data, supporting planning activities, coordinating reporting, and assisting with managing rosters.
The role does not have decision-making authority over staffing levels or workforce strategy but plays a critical role in enabling informed decision-making through accurate data, coordination, and documentation.
In this role you will
* Act as the first point of contact for casual staff, handling enquiries via email, phone and staff walk-ins.
* Manage all staff communication channels, including event-day emails, staff engagement initiatives, monthly newsletters and the staff Facebook page.
* Oversee the staffing inbox, delegating and actioning tasks as needed.
* Publish and maintain staff rosters in line with agreed timelines, coordinating updates with Operations partners.
* Manage and promote reward and recognition programs such as 'Fans First'.
* Assist the People & Culture Advisor with recruitment activities, issuing employment contracts and guiding new staff through onboarding.
* Manage the rosters for HBF Park and Optus Stadium Tours program using a rostering software.
* Serve as the onsite staffing representative at HBF Park on event days.
* Support staffing operations at Optus Stadium.
* Coordinate agency staffing requests, including liaising with agency partners, raising requisitions and processing invoices.
* Provide general administrative support to the staffing team.
To be successful, you will have:
* Full and unrestricted working rights in Australia (no limitations on hours or restrictions working for the same employer).
* Proven experience in an administration, coordination, or workforce support role.
* Strong organisational and administrative skills, with solid proficiency in Microsoft Office and ability to learn new systems.
* Excellent written and verbal communication abilities.
* Strong data management capability and exceptional attention to detail.
* A proactive, energetic approach with the ability to work both independently and collaboratively.
* Flexibility to work across event schedules (including some weekends) where required.
While the standard working hours are 8:30am to 5:00pm, the nature of the events industry means you will be required to work outside these hours, especially during events held at Optus Stadium and Stadium Park.
What we offer:
* A competitive salary package + bonus structure.
* Comprehensive benefits package, including:
* Personal benefits – Paid parental leave, flexible working options, study leave.
* Health and wellbeing – Employee Assistance Program, flu vaccinations, onsite fitness classes, and more.
* Workplace benefits – Onsite parking, event-day meals, discounts at City View Café.
* A welcoming and collaborative team culture that values your contribution.
* A unique chance to be part of the team that brings events to life at Optus Stadium.
About us:
Optus Stadium is one of Australia's premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World's Most Beautiful Stadium (Prix Versailles 2019).
We pride ourselves on our 'fans first' approach and are dedicated to creating memorable experiences for guests, partners and each other.
At VenuesLive, we value innovation, inclusivity, and teamwork. We are proud to be an equal opportunity employer and work in a vibrant and collaborative environment where everyone belongs.
Applications close 6 March 2026.
Shortlisting will commence immediately, and the position may close earlier if a suitable candidate is found.
We thank you for your interest in joining the VenuesLive team at Optus Stadium and look forward to receiving your application.