Overview
Permanent, full-time (37.5 hrs per week) opportunity. Lead and inspire the Mandurah Family Relationship Centre. Flexible working hours in a values driven, family friendly organisation.
Description
This is an exciting opportunity to step into a senior leadership role as the Service Manager - Mandurah. You will lead and inspire our Mandurah service teams, ensuring the delivery of high-quality, integrated, and person-centred services that drive positive client outcomes aligned with Anglicare WA's theory of change.
In this pivotal role, you'll oversee a diverse portfolio of programs and services designed to support local communities, working to ensure that every service delivered from Mandurah is trauma-informed, culturally appropriate, and responsive to the needs of the people we serve.
You will provide strategic and operational leadership to our Coordinators and staff, creating a motivated, collaborative, and innovative workforce. Working closely with Aboriginal-led and Culturally and Linguistically Diverse (CaLD) organisations, you'll develop strong partnerships that enhance our reach and ensure our services reflect the voices and experiences of the community.
As a trusted partner and leader, you'll:
* Build and maintain relationships with internal and external stakeholders to support effective, place-based service design and delivery.
* Drive continuous improvement through innovative, evidence-based practice and regular review of service outcomes.
* Empower and develop your team, fostering a culture of connection, professional growth, and excellence.
* Oversee service quality, compliance, and reporting requirements to meet both organisational and funder expectations.
* Contribute strategically by identifying opportunities for service growth, integration, and community collaboration.
This is a permanent, full-time opportunity based in Mandurah.
Skills and Experiences
About You
You are a passionate and talented individual who is driven to deliver quality services and to develop and inspire your team. You will thrive in a culture that encourages innovation and creativity and will be an active contributor to continuous improvement. You will build strong relationships throughout the organisation, as well as with external stakeholders and industry professionals.
To be successful you will have:
* Tertiary Degree in Social Work, Psychology, or related discipline, with specialist knowledge and experience relevant to the position
* Demonstrated experience leading multidisciplinary teams including recruitment, induction and performance development/management
* Demonstrated experience in building high performing, integrated teams
* Demonstrated ability to manage budgets and ensure high standards of data collection and progress reporting are maintained
* Demonstrated experience managing key external stakeholders in a partnership or consortium relationship
* Demonstration of a constructive and collaborative leadership style that aligns and engages employees
This role requires a current (or willingness to obtain) National Police Clearance, WA Working with Children Check, and a WA Drivers Licence. Please note that the organisation may seek to request an international police clearance if necessary.
A police record is not an automatic barrier to employment with us. We welcome applications from people with diverse backgrounds and experiences, and we review any disclosures on an individual basis, focusing on relevance to the role.
Impact And Benefits
Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.
In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.
Salary And Benefits
* Starting salary is $131,919 per annum plus 12% superannuation
* Salary sacrifice up to $15,900 of pre tax income per year
* Additional 3 days of leave over the festive period
* Flexible, life friendly working conditions
Why join us?
At Anglicare WA we are all about people, placing people at the heart of our work. We are focused on strengths, believing in and amplifying the strength of people and communities. We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better. We are courageous and gutsy, tackling difficult issues, even when it's hard.
But don't take our word for it! Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work!
Click here to view our amazing employee stories!
Apply
Apply Now! To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter.
For further information please contact Vik Jeyakumar, General Manager Metropolitan Services at vik.jeyakumar@anglicarewa.org.au
We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified. Please apply without delay!
Child Safe: Anglicare WA is an organisation committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.
Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
Unsolicited applications from recruitment agencies will not be accepted.
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