We are seeking a strategic and commercially savvy Solution Designer to lead the development of holistic solution designs and business cases.
The ideal candidate will provide commercial insights into technical solutions, ensuring business viability and compliance with governance standards.
You will be a trusted advisor, building strong relationships with internal stakeholders and external clients, representing our full suite of solutions and guiding high-value customer outcomes.
This pivotal role serves as a bridge between Sales, Delivery, and Operations, driving solutions that are both technically sound and aligned with business objectives.
* Lead the integration of inputs from Solution Designers and Architects to develop compelling end-to-end solutions.
* Provide commercial expertise to ensure solutions are viable and compliant with governance requirements.
* Act as the technical authority for designated accounts, guiding sales and delivery teams through the solution lifecycle.
* Collaborate closely with Sales to articulate the customer value proposition, leveraging ROI modelling and tailored consultations.
* Maintain deep engagement with key customer stakeholders to drive solution adoption and long-term relationships.
Requirements
* Demonstrated experience in technical solution design within Telco or IT services environments.
* Tertiary qualifications in IT, Engineering, or a related field, or equivalent industry certifications (e.g., TOGAF, ITIL, PRINCE2).
* Strong understanding of enterprise-wide ICT and telecommunications system architecture and service management frameworks.
* Proven ability to influence and engage across Sales, Delivery, and Operations teams.
* Subject Matter Expertise in multiple Telco/ICT domains such as SD-WAN, Mobility, IoT, CX/EX, Core Telco, or Cybersecurity.
Benefits
* Flexible working arrangement: 3 days in the office, 2 days remote – with flexible hours to suit.
* Inclusive paid parental leave, up to 14 weeks for the primary care giver.
* Access to extensive online learning catalogue and resources to support personal growth.
* Employee-led volunteer groups promoting diversity, equity, and inclusion.
We value diversity and promote equal employment opportunities. If you require any adjustments or accessibility support, please contact us directly.