About The Role
In this dynamic and high-volume role, you will be the backbone of the Statutory Planning team, using your administration expertise to manage multiple tasks, coordinate applications and ensure information is accurate and up to date. You'll support planners by gathering details, tracking progress, and helping the team meet deadlines — all while learning about the planning and development process and contributing to meaningful outcomes for the community.
Work type
Permanent Full Time
Classification
Band 4, $73,796 pa plus super
Key Responsibilities
* Support planners by coordinating planning permits, processing application documentation and assisting with enquiries.
* Be the initial contact for enquiries — gathering the right details, investigating the enquiry and finding the correct response.
* Prepare clear, professional correspondence and maintain accurate records across multiple systems.
* Manage a high‐volume workload, balancing phone calls, administration and team priorities.
* Liaise with internal departments, external authorities, developers and the community to ensure deadlines are met.
* Contribute to improving processes and systems that support a large, collaborative team.
About You
You're a highly capable administrator who enjoys working in a fast‐paced environment and is looking for a role with purpose and variety. You are curious, proactive and genuinely interested in how planning, development and the built environment work.
Essential Experience
* Has a genuine interest in planning, development, building or how cities grow and change.
* Can quickly learn new information, retain it and apply it in a practical way.
* Is naturally curious and enjoys investigating to find the right answer rather than just passing tasks on.
* Thrives in a busy environment with a large and supportive team.
* Is highly organised, adaptable and able to manage multiple tasks and competing priorities.
* Brings strong administration experience and excellent computer skills.
* Is a true team player with a positive attitude and willingness to learn.
Preferred Experience
Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).
Child Safety Responsibilities
We are committed to being a child‐safe organisation and have zero‐tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.
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