Job Overview
We are seeking a customer service professional to drive excellent library service to all customers.
Main Responsibilities:
* Drive exceptional customer experience by being warm, friendly and knowledgeable.
* Enrich customer interaction by providing positive options and suggestions.
* Support customers with technology use and resource access.
About You
* A strong background in delivering high-quality customer satisfaction.
* Knowledge of the role of public libraries in the community.
* Experience assisting customers with technology use and navigating online services.
About Us
We value diversity and inclusion, focusing on community wellbeing and quality of life through city improvements.