ResponsibilitiesMaintain and grow customer relationships.Develop new business opportunities and grow customer base.Research, target and drive export opportunities with new and existing SME customers based on country/trade direction.Maintain and grow new and existing customer relationships, keeping yourself on top of marketing trends.Manage the end-to-end sales process from lead generation through to contract generation and performance tracking.Plan and execute +20 tele-sales calls per week over the phone and/or via video media.Provide accurate account forecasting.Maintain in-house CRM, ensuring sales activity, customer details and contacts are up to date.Promote new services and solutions introduced by ZIM.Work closely with colleagues across all departments to provide a high level of customer service.RequirementsExperience in customer service or sales; experience in logistics highly regarded.Hunger to secure new business and increase profitability.Passion to meet and exceed customer needs.Ability to think outside the box to resolve internal/external issues.Curious mindset and ability to adapt to the ever-changing landscape of shipping.
#J-*****-Ljbffr