Batman wouldn't have gotten very far without his Robin and now our superhero GM at Adina Hotel Perthneeds a new trusty sidekick.
This is where you come in...
With you as co-captain, it's all smooth sailing for this hotel. You're a leader in every sense of the word – you don't just know the way to go, you share the vision, bring others on board, and run toward the finish line alongside them.
You embrace the 'big picture', without losing sight of financial targets and strategic goals. You take care of the nitty gritty – you're a systems and technology wiz and from a reporting and admin perspective, you make sure the hotel ticks all the right boxes.
You're the yin to the GM's yang and they'd be lost without you. You work in such partnership that you're finishing each other's sentences and when you ask the team, they won't be able to name a more iconic duo.
To them, you're also the ringmaster of discretion, and trusted trainer, coach and confidant. You drive and thrive on meaningful connections. So do we.
Guests will thank you - you have a natural affinity for making people feel at home. You're the go-to for anything and everything and there's no problem that you can't solve (always with a smile).
At TFE Hotels, we recognise and celebrate your uniqueness, and promise to give more back. So, if you're looking for a career with no limits, we're the place for you..
Responsibilities
You oversee the daily operations and performance of the hotel including all departments and team members, ensuring smooth running and exemplary guest service
With a hands-on style, you lead by example – jumping in to help on the front desk, in the restaurant and even doing some handy-work whenever needed
You commit to the five practices of exemplary leadership (Kouzes and Posner's The Leadership Challenge) and empower your colleagues to do the same in managing their teams and functions
You're always on call both on-site and off-site for any issue or crisis management
Key property, guest and team member safety and duty of care are actively managed and always compliant
Financial Admin excites you – managing and chasing debtors, overseeing orders and conducting audits and all the right checks and balances as needed
Reporting is your friend – on a daily, weekly and monthly basis across the various departments and always in time with deadlines from stakeholders or head office
You actively participate in revenue meetings to set weekly and monthly revenue/rate strategies
Property developments and improvements are planned for and any CAPEX documents prepared for approval are detailed and accurate and communicated appropriately with owners and stakeholders
You build team rosters and approve timesheets, ensuring effective coverage whilst maintaining cost effectiveness – all by Payroll deadline and according to the THECA/HIGA guidelines.
Recruitment, onboarding, training, performance reviews and performance management are conducted as needed and according to best practice
Your team are kept abreast of hotel updates and always afforded the opportunity to contribute and communicate through daily briefings and monthly team meetings
Cleanliness and tidiness are a priority – you keep all areas of the hotel looking immaculate.
This isn't an exhaustive list and your Manager may have other reasonable tasks, projects or instructions on occasion.
Qualifications
You hold a current Responsible Service of Alcohol (RSA) Certificate
You hold a current "Provide First Aid" Certification (HLTAID**** Provide First Aid or similar)
You (ideally) have 2-3 years' hotel leadership experience and sound understanding of leading rooms, F&B and conferencing operations
You're no stranger to managing teams, building culture and developing talent pipelines
You have a proven ability in delivering growth results in hotels and driving revenue
You can physically meet the demands for this role including constant standing & walking, frequent lifting and moving of objects up to 20 kgs
Base Salary from $80,****** to $85,****** per annum, excluding superannuation
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