**Job no**: 536029
**Work type**: Full time
**Location**: Adelaide
**Categories**: Accounting and Finance, Resources, Catering, Tavern & Retail, Management, Facility Management/Engineering, Business Development
The Energy & Resources Segment is on an exciting growth journey and are looking for an accomplished, professional senior leader to join the team in the role of **Operations Manager (Key Account Manager)**. This role will be the senior manager responsible for the portfolio of sites and clients that includes our key client on 5:2 (Monday to Friday) fly-in-fly-out or dive-in-drive-out roster to regional SA from Adelaide Airport.
**What we are looking for**:
- More than 5 years senior operational management experience in preferably in a Resources Village, Integrated Services or Hospitality environment
- Inspirational, strong leadership skills
- Ability to develop and maintain trusted client relationships that are multi-layered
- Ability to partner with other leaders and manage in a matrix organisation
- Ability to formulate and execute operational plans and cost leadership strategies
- Ability to motivate, develop and lead teams to success
- Commitment to Safety Leadership and the safe delivery of all services across portfolio
- Excellent written and verbal communication skills and professional presentation and service
- Open Manual C Class Licence
**What you will get in return**:
- Mental, financial and physical health support programs.
- Ongoing support and training with opportunities to grow with a global company
- A range of company benefits.
**Role Details**:
- The role is site based, leading and overseeing a multi-functional team across Village operations.
- Provide to the General Manager SA, essential feedback on the status of the Village operations.
- Own and develop the relationship with our client and all client stakeholders to drive continuous organic growth.
- Maximise revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.
- To represent ISS in all matters relating to the Village externally and internally.
- Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.
- Be innovative, collaborative and to be proactive in achieving KPIs and agreed targets and objectives leveraging the OneISS Operational Performance team to deliver in contract success.
- To ensure all systems and controls in across all Village in the portfolio are operating efficiently and in accordance with, Client and ISS Policies and Procedures.
- Full P&L; responsibility and Accountability.
- Ensuring compliance with the clients and ISS HSE policies, procedures and management systems is a not negotiable.
- Develop the leaders and in contract teams through holistic talent management and succession planning.
**_At ISS we believe 'People Make Places' and we are looking for the best People to create the best work-Places in South Australia._**
**Who is ISS?**
ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.
**We are an ethical employer, recognised by the industry for paying fairly and ensuring a secure working environment for all our staff.**
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
**Advertised**: 18 Feb 2025 Cen. Australia Daylight Time
**Applications close**:
📌 Key Account Manager/Operations Manager
🏢 Iss
📍 Adelaide