Overview
Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you will raise the design bar across the entire product organization, setting standards that everyone else builds from.
Responsibilities
* Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI.
* Define UX guidelines, principles, and governance frameworks so design quality scales beyond the design team.
* Lead user research initiatives – regular usability testing, discovery interviews, and insight synthesis – and turn findings into product direction.
* Partner with product and engineering on complex, cross‐product features; facilitate trade‐off conversations and drive toward agreed solutions without losing user advocacy.
* Prototype and validate new concepts fast, keeping pace with AI‐accelerated development cycles.
* Coach and mentor designers on best practices and evolution in the AI age.
* Take concepts from wireframe through to polished, production‐ready design – and into code when needed.
Qualifications
* 5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS.
* Strong portfolio demonstrating systems thinking, not just polished screens.
* Hands‐on experience with AI design and prototyping tools (e.g., Cursor, Figma AI, Claude, or similar).
* Confidence running your own research: recruiting, facilitation, synthesis.
* Solid HTML, CSS/SASS, and JavaScript – able to talk code with engineers and build when needed.
* Outstanding written and verbal communication.
Benefits
* Novated leasing via salary packaging.
* Employee Assistance Program (24/7 confidential support).
* Generous Parental Leave Program.
* Paid Volunteer Leave Days.
* Public Holiday Exchange Scheme.
* Talent Referral Program.
* Casual dress and relaxed office environment.
* Fun team camaraderie and events.
* Opportunities for career progression and development.
* Diverse training & internal networking opportunities across all product lines.
* Service recognition awards.
Equal Employment Opportunity
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‐of‐class onboarding program and supportive team environments. We embrace and support cultural diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
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