Overview
Townsville Hospital and Health Service – Darwin NT
The Team Leader (Clinical Support) role provides high level executive support to the Internal Medicine Department in conjunction with leading a team of clinical support officers to provide a support function to the Clinical Directors within the Medical Service Group.
This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.
PLEASE NOTE: This is a permanent full-time role.
About your new employer
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Salary range: $3586.00 to $3950.80 p.f. (AO4)
12.75% employer contribution to superannuation
4 weeks annual leave with 17.5% loading
Locality allowance
Plus Salary Sacrificing options may be available
Responsibilities
* Operationally manage a small administration team within a complex and diverse multidisciplinary environment, including providing confident leadership and supervision skills.
* Maintain and monitor performance measures, set realistic goals and priorities, and take remedial action where necessary.
* Develop and implement processes to streamline workplace practices creating efficiencies within limited resources.
* Demonstrate high level communication, negotiation and consultative skills in a challenging multidisciplinary environment.
* Use initiative, prioritise, problem solve, manage multiple tasks and meet deadlines while working autonomously.
* Possess high level administrative and secretarial skills and the proven ability to prepare complex documents, agendas and minutes while maintaining patient confidentiality and providing a customer focused service.
* Demonstrate high level interpersonal skills and the ability to communicate effectively both orally and in writing with tact and diplomacy when dealing with patients and staff.
* Demonstrate rostering practices knowledge and ability to roster to support service delivery.
* Plan, prioritise and schedule work to meet strict deadlines and commitments, and be flexible in changing work environment while maintaining a high volume of work to achieve targets.
Ideal applicant qualifications
* Proven ability to operationally manage a small administration team within a complex and diverse multidisciplinary environment, including confident leadership and supervision.
* Proven ability to maintain and monitor performance measures, set goals and take remedial action.
* Ability to develop and implement processes to streamline workplace practices creating efficiencies within limited resources.
* Demonstrated high level communication, negotiation and consultative skills in a challenging multidisciplinary environment.
* Ability to use initiative, prioritise, problem solve, manage multiple tasks and meet deadlines while working autonomously.
* High level administrative and secretarial skills and the proven ability to prepare complex documents, agendas and minutes while maintaining patient confidentiality and providing an effective customer focused service.
* High level interpersonal skills with strong written and spoken communication, tact and diplomacy when dealing with patients and staff.
* Experience with rostering practices and basic rostering guidelines.
* Ability to plan, prioritise and schedule work to meet deadlines and adapt to changing work environments.
Apply
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Donella Owen on (07) 4433 4***
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV676236
Applications close: Wednesday, 11 March 2026
Unsolicited resumes from recruitment agencies will not be accepted.
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