Career Snapshot
* Currimundi, QLD Location
* Average Annual Earnings approx. $65,000.00 + Super + Bonus Structure
* 5 Weeks of Annual Leave & Free Staff Parking
* Supportive, Friendly, and Inclusive Culture
* Entry-Level Opportunity with Full Training Provided
* Global Company with Career Growth Potential
About The Role
In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings and respond to general customer inquiries.
What You'll Do
* Establishing customer car rental needs by actively listening
* Review in detail ABG's various add on's and services to determine what may best suit the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient and accurate manner
* Answer customer questions and inquiries
* Prepare the interior and exterior of our vehicles which includes cleaning, washing, and vacuuming
* Refuel gas tanks, check fluid levels and tire conditions along with pressure and tread depth
* Assess vehicle for any potential new damages and report it as per ABG's vehicle damage procedure
Want to see what the role looks like in action?
Click below to watch a short video overview of the Rental Operations Agent role at our Brisbane Airport location.
https://youtu.be/Aq365vlS7C8?si=oKXkWi1UBpE9cH3w
What We're Looking For
* A full and valid Australian driver's licence
* Availability to work a rotating roster (including weekends, evenings, and public holidays)
* Experience in customer service, retail, hospitality, or sales is a plus
* Ability to work in a fast‐paced environment while delivering exceptional service
* Comfortable using computer systems to manage bookings and rental information
* Strong attention to detail and ability to follow procedures
Please note: This full‐time role is not open to student visa holders.
Perks & Benefits
* Competitive hourly rate (average annual earnings approx. $65,000.00) + loadings + performance bonuses + 5 Weeks of Annual Leave
* Wellbeing program including life insurance, discounted health cover & superannuation options
* Access to Perkbox – discounts on retail, fitness, cinema, and more
* Employee discounts on car rentals across Avis Budget Group
* 24/7 Mental Health Support via Employee Assistance Program (EAP)
* Comprehensive training to help you succeed and grow
Who We Are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer‐focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Ready to #driventobethebest? Apply now and start your journey with us!
CurrumundiQueenslandAustralia
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