Join James Fletcher Hospital — where innovation meets impact in mental health care.Remuneration: $68,338.79 - $70,468.72 Per Annum + Superannuation + Salary PackagingEmployment Type: Temporary Full Time (12-Month Maternity Leave Cover, with potential to extend)Position Classification: Admin Clinical Support Off Lvl 3Hours Per Week: 38 (Monday–Friday, 10:00 AM – 6:30 PM)Location: James Fletcher Hospital, Newcastle NSWRequisition ID: REQ578726Applications Close: Sunday, 22nd June 2025About The RoleReady to step into a pivotal support role that directly enhances mental health care across rural and remote communities?We’re looking for a proactive, organised and unflappable Clinical Support Officer (CSO) to support our Intake Services at James Fletcher Hospital. You’ll work closely with the Team Manager and clinical staff across key programs including the Mental Health Line, NMHEC-RAP (Rural Access Program), and the Mental Health First Responder.This isn’t your average desk job — it’s your chance to become the linchpin in a 24-hour, high-impact mental health service. If you’re tech-savvy, team-focused and love keeping things running smoothly behind the scenes, this is your moment.In This Role, You'llManage rosters and coordinate clinician scheduling with precisionProvide high-level admin support, including data entry into HR, finance, and clinical systemsTroubleshoot and report IT issues to support clinicians across the serviceTake minutes at meetings and uphold confidentiality at every stepSupport recruitment, performance reviews, and payroll administrationOrder medical and non-medical supplies as neededMaintain accurate patient care data to support quality service deliveryAbout YouYou’re the kind of admin all-rounder who thrives in a fast-paced, purpose-driven environment.You bring calm to chaos, can juggle multiple systems (and priorities), and are always two steps ahead.Experience in health administration or a similar role is ideal, but what we really want is someone who’s organised, adaptable, and gets things done.Why Join James Fletcher?Because you're not just taking a job — you're joining a mission. At Hunter New England Health, we value:Work-life balance: Monday–Friday schedule, no nights or weekendsSupportive onboarding: Structured induction and ongoing trainingCareer PerksSalary packaging options (up to $11,600)Monthly allocated days off (for full-time staff)Paid parental leave (for eligible staff)Discounted gym access with Fitness PassportEmployee Assistance Program (EAP) for you and your familyA chance to make a difference: Supporting mental health care across rural and remote communitiesNeed more information?Click here for the Position DescriptionFind out more about applying for this positionFor role related queries or questions contact Leanne Kevill on leanne.kevill@health.nsw.gov.auAt Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.An eligibility list will be created for future temporary full or part time vacancies.To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUpAboriginal and Torres Strait Islander candidates are encouraged to apply.This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.Connect with us on FacebookandLinkedIn!
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