Holcim is a leading partner for sustainable construction, offering high‐valued end‐to‐end building materials and solutions.
Holcim is certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a workplace where people thrive.
Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit.
Concrete Allocator/Scheduler/Customer Service Position
Join our concrete business based in our Milton Office and be part of a fast‐paced and dynamic team environment where you are key to ensuring our quality products are scheduled efficiently and delivered on time.
Your core responsibilities will be:
* Provide exceptional customer service
* Assist to schedule and allocate jobs effectively in line with customer and business requirements
* Ensure work is allocated to maximize truck utilisation and minimise logistics costs
* Serve as the key liaison bringing stakeholder requirements together in an effective schedule where customer service, allocators, plants, logistics and customers work together to ensure deliveries and jobs are executed smoothly and in a cost‐effective manner
* Adjust schedules to accommodate changing customer or business needs
* Effectively solve problems when issues impacting schedule and delivery arise
* Demonstrate exceptional communication skills to manage all stakeholder requirements and expectations
Skills and Experience
The skills and experience you will need to do this role well:
* Previous experience in customer service, scheduling, allocating or logistics administration
* Able to effectively problem‐solve in a fast‐paced environment
* Exceptional communication skills
* Able to effectively plan and organise actions, bringing together a range of stakeholder requirements
* Able to exercise judgement to make effective decisions
* Able to work to tight deadlines and adjust plans and schedules
* Able to think proactively
* Excellent ability to build stakeholder relationships
In addition, you must hold valid Australian work rights with no limitations on hours or duration of employment. You will also be required to successfully complete a pre‐employment medical including a functional assessment as well as a drug and alcohol screening.
Why join Holcim?
At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We provide a high‐performance workplace that empowers problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal‐opportunity employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work – respecting and supporting human rights and non‐discrimination. This is rooted in the values and standards set out in the Holcim Code of Ethics.
Holcim will not accept unsolicited resumes from third‐party recruiting agencies in response to job postings.
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