About The Motel Role
Motel receptionists are organisational experts with a knack for making guests feel welcome. We are looking for friendly and efficient motel receptionists to be the face of our accommodation services.
This role is crucial to ensuring smooth, pleasant, and memorable stays. You'll manage reservations, check-ins, and check-outs, handle inquiries, and provide local information with a smile.
A Day In The Life
* Manage the guest cycle from booking to departure.
* Handle phone calls, emails, and in-person inquiries professionally.
* Process payments and manage till/POS system accurately.
* Coordinate with housekeeping and other staff to ensure guest needs are met promptly.
* Maintain a clean, tidy, and welcoming reception area.
* Assist with general administrative tasks as required.
About You
* You provide outstanding customer service via various channels.
* You understand the importance of privacy and confidentiality when handling sensitive information.
* You maintain an organised administration area at all times.
* You support the venue team during peak periods.
* You contribute your insights in team meetings.
We Are Together Creators
We create moments that bring people together. We're serious about having a good time – creating safe, inclusive, and fun environments for everyone. We're all about creating a sociable future for our customers and each other.
Talent teams kindly request no unsolicited resumes or approaches from recruitment agencies.