The Team
Information and Technology Services provide document, archives, communication and technology services to all business units and facilities in the Department.
Information Technology Services (ITS) deliver contemporary information communication technology services in a varied and dynamic environment which are focussed to the needs of our clients. Providing frontline, statewide IT services, we foster diversity and inclusion, and our team of IT professionals reflects the clients we serve. We are supportive and collaborative, we aspire to grow, and we offer a quality working environment to suit a variety of situations.
About The Role
To undertake customer focused information and technology support services in one OR more of the following areas:
Technical support of IT infrastructure including desktop PC equipment and associated information technology peripherals, networking equipment, servers and cloud services.
Technical support of business applications software and development projects.
Client support including assisting clients in skill development and identifying learning paths to build capability in use of information technology toolsets including Microsoft software, line of business and learning applications; and
Provision of support, supervision and training for other IT support staff
As a member of the Information Technology and Services (ITS) Branch, you will provide service desk support for the Department's ICT Enterprise Operating Environment that meets the Department's business requirements together with working as part of the ITS Team undertaking day to day tasks to support the Department's staff with a range of Information Technology systems.
We are offering
Ongoing - Start date 4 May 2026
full-time
735 hours per fortnight
We are a child-safe organisation
Pathways to grow your career
Fitness Passport provides DECYP employees with discounted access to 50+ facilities across the state, helping you and your family meet your fitness goals
Wellbeing Connect is DECYP's pathway to free confidential counselling services. Wellbeing Connect isn't just for when things get tough. It's designed to support your wellbeing every day – helping you to stay on track, build healthy habits, and access expert advice across a range of areas important for your overall wellbeing
Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.
We are looking for
Essential
Current Tasmanian Registration to Work with Vulnerable People (RWVP) with a registration Status – Employment
Desirable
Appropriate post-secondary qualification and/or industry experience relevant to the position.
At least two years' experience in the delivery of ICT support and infrastructure services.
A current driver's licence.
Please note: The cost associated with obtaining a RWVP is the responsibility of the individual.
Statement of Duties and a reference guide to assist with applying online
Statement Of Duties (PDF)
Statement Of Duties (DOCX)
How To Apply
Applications should include:
a 1–2 page written response demonstrating your experience, skills and knowledge as they relate to the Statement of Duties, and
a resume that contains relevant personal details and work history.
a valid email address for the purposes of email communication.
The contact details of two referees (one must be your current or previous manager) who can confirm your work performance and ability to perform the duties.
Please note that we do not require a separate statement addressing the selection criteria.
Applications should be submitted online by 11.55pm AEDT on the advertised closing date.
More information
For further guidance please refer to our Information for Applicants (PDF).
Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone or email
Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.
Name: Rory Prins
Title: IT Consultant
Phone:
Email:
About DECYP
Our goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.
The child is at the centre of everything we do and the way we do it.
Our values of Connection, Courage, Growth, Respect, Responsibility represent the foundation of our department's culture and guide us in all that we do to ensure bright lives positive futures for every child and young person in Tasmania.
We bring our values to life through our everyday behaviours and actions. We want to attract, recruit and retain people who uphold these values and are committed to building a strong values based culture.