Mustard is looking for a proactive and skilled Ecommerce Coordinator / Shopify Developer to join our dynamic team. This hybrid role combines technical expertise with operational know-how, playing a key part in managing and enhancing our Shopify stores (both DTC and B2B). You'll use your development skills and data insights to optimise the customer journey, improve site performance, and work closely with the Conversion Rate Optimisation Specialist to drive growth and conversion.
As a vital link between development, marketing, merchandising, and analytics, you'll ensure our ecommerce platforms are reliable, user-friendly, and aligned with our brand values.
Who are we?
We are Mustard. We've got a thing for lockers. We're two sisters, living on opposite sides of the world, on a global mission to inspire our community to create spaces that truly reflect who they are - whether at home, at work, or at play. Through our pretty and practical products, we help people design colourful, organised, and joyful spaces, growing a brand that feels just as good on the inside as it looks on the outside
What's in it for you?
The chance to be part of a team in a company that's scaling fast
Work on exciting projects that directly impact customers around the world
Collaborate with passionate teams who love what they do
We're a start up, be part of a journey where your ideas can shape the future
What you'll be doing
Shopify Development & Technical Support
* Maintain, develop, and customise Shopify storefronts using Liquid, HTML, CSS, and JavaScript across our four websites
* Implement, troubleshoot, and optimise third-party apps, integrations, and custom code features
* Provide technical support for campaign tracking, pixel/tag implementations, and integrations (e.g., Klaviyo, Paid ads platforms)
* Ensure sites are mobile responsive, cross-browser compatible, and SEO best practices
* Manage platform updates and contribute to technical roadmaps with local and global teams
* Liaise with our development agency and ecommerce team to implement fixes, enhancements, and conduct QA
Site Operations & Content Management
* Oversee daily site operations including product uploads, content updates, and visual merchandising
* Regularly audit site functionality to ensure smooth customer journeys and fast performance
* Coordinate promotions, seasonal content, and marketing campaigns in line with ecommerce priorities, ensuring timely, error-free execution
* Maintain product catalogue accuracy and ensure site content reflects brand tone, style, and commercial goals
* Stay current with best practices and emerging tools for campaign execution, proactively suggesting and testing new approaches to ensure seamless and timely delivery of promotions and marketing content
Data Analysis & Optimisation
* Monitor site performance metrics (traffic, sales, conversion, user behaviour) and identify optimisation opportunities
* Create regular reports and dashboards for the Ecommerce and Marketing teams
* Support CRO initiatives by implementing changes from A/B testing and collaborating closely with the CRO Specialist
* Translate operational data insights into actionable improvements under guidance from the Head of Ecommerce
Cross-Functional Collaboration
* Partner with Marketing, Customer Service, Product, and Design teams to deliver a seamless customer journey
* Work collaboratively with the wider team in both Australia and UK
Hello, is it you we're looking for?
* 2+ years experience in Shopify development
* Experience in ecommerce and digital marketing
* Strong proficiency in Shopify, including Liquid theme development and customisation
* Skilled in front-end technologies: HTML, CSS, JavaScript
* Experience with Google Analytics, Klaviyo, Facebook Ads Manager, or similar marketing platforms
* Comfortable working with data: interpreting analytics, identifying insights, and making recommendations
* You get a kick out of problem solving
* Highly organised, detail-oriented, and able to manage multiple projects and deadlines in a fast-paced environment
* Collaborative mindset with excellent communication skills
* Passionate about delivering exceptional customer experiences and continuous improvement
How do we measure success?
* Shopify sites maintain excellent uptime, speed, and technical stability
* Measurable improvement in site conversion rates and reduction in bounce rates
* Accuracy and timeliness in product content, promotions, and campaign execution
* Data-driven contributions that lead to successful CRO tests and UX enhancements
* Strong, positive collaboration across cross-functional teams, especially with product, marketing and merchandising teams
The important stuff
Salary negotiable DOE
HOME
Flexible working hours
Hybrid office schedule (3 days in-office)
Paid personal + carers leave
WORK
Named in The Sunday Times Best Companies to Work For 2025
Competitive salary based on experience
Colourful office space in Newcastle, NSW
All tools and tech you could need
Your own personal and professional development budget
Listed in The Times Fastest Growing Companies in the UK in 2023
#3 in The Times Best Companies To Watch Out For 2022
Immediate start to the right candidate
PLAY
20 days holiday (plus public holidays)
Plus an extra day for your birthday
Regular team lunches & creative socials
50% team discount on Mustard products
If you like the sound of the role, we'd love to hear from you. Send an email to Victoria at jointheteam@mustardmade.com with your CV and a little bit about you.
Want some bonus points? Let us know your favourite locker and why.
We highly encourage people of all cultures, ethnicity, abilities and sexual orientation to apply. If you don't meet all of the criteria, we still highly encourage you to apply and tell us why you think you're the right person for the job.
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