Why You Want To Work Here
* Advance with purpose – With a strong reputation for nurturing careers, some team members who started in this position have progressed into external sales roles or specialised product and admin positions. Your career path is yours to shape, and CDK will support you every step of the way.
* Be the face of our brand – This is a fantastic opportunity to take ownership of the trade showroom, ensuring stock is professionally presented, building strong relationships with trade clients, and acting as a key connection for the external sales team – essentially becoming their right-hand support.
* Make a positive impact – This isn't just a regular customer service or admin role; it's your chance to make a lasting difference for trade clients by providing tailored advice that helps their businesses and projects succeed.
About the Role
* Responding to enquiries from builders, stonemasons, and tradespeople about tools and equipment, order status, stock availability, and other related enquiries.
* Supporting the external sales consultants and account managers by providing them with appropriate information
* Asking questions to further understand the needs of customers to provide a tailored solution to their inquiries either face to face, over the phone, or via email.
* Ensuring the tools and equipment showroom is immaculately presented at all times, including restocking items and tidying.
* Completing customer orders by confirming the details of the order ensuring accuracy, then liaising with the courier or external salesperson to arrange delivery.
About You
* You pride yourself as an organised admin all-rounder who loves keeping systems running smoothly—managing schedules, handling enquiries, and keeping everything on track.
* In your next role, you want to use your admin strengths while having more face-to-face customer interaction—building deeper relationships, asking insightful questions, and matching clients with the right solutions.
Selection Criteria
To be successful for this incredible opportunity you only need to have:
* Customer Service Experience
What Next
If this opportunity sounds like the right one for you, please submit your application now by providing your resume and cover letter detailing why you think you are the right person for the role.
Respectfully and regretfully, only successful candidates will be notified.