At Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.
We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.
We're on the lookout for a full‐time Community Manager to join our team at our Federation Werribee site
Reporting to the Area Manager, you'll play a key role in establishing operational standards, building a high‐performing team, and embedding a culture that delivers exceptional guest experience.
Ingenia Federation Werribee is a welcoming lifestyle village known for its tree‐lined streets, ample green space, and convenient location close to transport, shopping, parklands, and essential services.
Why You'll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks:
* Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
* Employee referral, employee of the month, and employee of the year rewards
* Flexible work schedules to suit your lifestyle
In this Role, You'll
* Lead the park's daily operations to deliver a safe, welcoming, community‐focused guest experience.
* Coach, support, and empower your team to perform at a high standard and live our values.
* Oversee F&B, compliance, and service delivery while maintaining strong operational standards.
* Manage financial performance — budgeting, cost control, forecasting, rostering and contributing to NOI.
* Maintain the park's presentation, assets, and facilities, supporting maintenance, upgrades, and compliance.
You're Likely a Match If You
* Have experience leading the operations of a holiday park or similar asset and can drive smooth, efficient daily performance.
* Thrives in people leadership — recruiting, developing, and motivating on‐site teams to deliver great service.
* Builds strong relationships with guests and residents and can handle conflict with professionalism and care.
* Brings (or is keen to grow) hands‐on operational capability across F&B, compliance and safety, including obtaining licences like RMLV and Food Safety.
* Is commercially focused, confident with financial/admin tasks and systems (e.g. Newbook), and known for a proactive, can‐do approach.
You're someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.
Our Recruitment Process
We keep things simple and supportive:
* Apply via our website; no cover letter needed
* Quick phone chat and interview with your future manager
* Background checks
* Offer and onboarding; welcome aboard!
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
Let's Create Amazing Experiences Together
Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.
Check out what life at Ingenia looks like on our LinkedIn page.
Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks.
Community Manager – Ingenia Federation Werribee, Werribee, VIC, AU
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