Full Time | Neutral Bay, Sydney
Osier Belle is seeking a highly organised, detail-oriented full-time Showroom Sales & Administration Co-ordinator to join our flagship Sydney showroom – the epicentre of all business communications.
Osier Belle is an Australian-designed luxury outdoor furniture brand specialising in bespoke, custom-made pieces crafted from premium materials.
Our clientele are high disposable income earners living in the prestigious areas of Sydney's Northern Beaches and Eastern Suburbs, typically aged between 35–65 years. They expect exceptional service, discretion and precision.
This role is a hybrid of consultative luxury sales and high-level administration. It requires someone who is equally confident hosting clients as they are managing complex orders, documentation and follow-through behind the scenes.
-----------------------------------
The Role
You will be the face of our beautiful showroom — while also ensuring the operational side runs seamlessly.
Hours (weekdays can be adjusted, Saturday is essential):
9.30 – 5.30 Tuesday
9.30 – 5.30 Wednesday
9.30 – 5.30 Thursday
9.30 – 5.30 Friday
9.30 – 5.30 Saturday
Client-Facing Responsibilities:
• Welcome and host clients with polish and warmth
• Conduct detailed consultations on bespoke furniture selections
• Guide clients through fabrics, finishes and configurations
• Prepare and present professional quotes
• Build relationships with repeat clients and trade partners
• Maintain a refined showroom environment on a daily basis
(attention to detail and proactively to uphold the standards in the showroom are crucial)
Administration & Operations Responsibilities:
• Prepare detailed quotations and manage custom order documentation
• Liaise with factory and production teams regarding specifications
• Process deposits, payments and invoicing
• Manage CRM systems and update client records accurately
• Coordinate and organise delivery logistics with our warehouse team and customers
• Follow up outstanding quotes and track conversion rates
• Assist with trade proposals and projects
• Support founder and designer administratively
• Ensure all paperwork is precise and completed to luxury service standards
• Maintain internal systems and showroom operational organisation
This is not a purely sales role — strong administrative capability is essential.
-----------------------------------
About You
You are calm under pressure, exceptionally organised and naturally polished.
You have a natural flare for attention to detail and completing tasks efficiently.
Maybe you have had enough of the corporate world or simply not keen to return to it, but have experience of high level administrative accuracy.
Likely to be an Upper or Lower Northshore local, with easy access to our enchanting Neutral Bay showroom.
You must have current Australian work authorisation to be eligible for this position.
Ideally, we are looking for a candidate with experience in:
• Luxury furniture or interior sales
• High-end retail with operational responsibility
• Property, architecture or design administration
• Executive assistant or operations-based roles
• A minimum of 3-5 years of experience in luxury furniture/interior sales or high-end retail with operational responsibility is required.
You are:
• Meticulous with details and documentation
• Exceptional in writing skills, with a creative flare for customer correspondence
• Confident discussing premium price points
• Highly organised and process-driven
• Comfortable managing multiple custom orders simultaneously
• Proactive with follow-ups and client communication
• Well-presented, fluent in English and emotionally intelligent
• Commercially aware and motivated to convert enquiries
Strong computer skills (Mac, Dropbox, Excel) and experience with CRM and quoting systems are essential.
Experienced proficiency with Mac computers is required for this role.
Why Join Osier Belle?
• Work within a refined, design-led showroom
• Represent a respected Australian luxury brand
• Be part of a growing business with bespoke production capability
• Competitive base salary, with commission opportunities once proven
• Opportunity to grow within a premium, design-focused company
This role suits someone who enjoys structure, systems and precision, whilst also thriving in a client-facing luxury environment.
Fluent English spoken and written is essential given the communication style for this position.
To apply, please submit your CV and a brief cover letter outlining your experience in both client service and administration.