Administrative Support Role
We are seeking an experienced Administrative Support professional to provide high-quality support services within a healthcare setting.
Job Description
The successful candidate will be responsible for providing exceptional reception and secretarial services to patients, staff, and management in a caring and supportive manner.
This role involves performing various administrative tasks to ensure the efficient operation of the clinic, including:
* Answering the switchboard politely and professionally
* Liaising with patients and families compassionately
* Performing general clerical tasks: filing, minute-taking, agenda creation
* Managing petty cash dispersal and reconciliation
* Maintaining and ordering general office supplies
* Participating in quality-improvement programs
* Coordinating use of the centre for physicians and public-hospital visiting staff
* Acting as contact point for IT issues in the clinic
* Collating and forwarding state and internal statistics as required
* Data entry as required
* Managing accounts-payable processing for the clinic
* Liaising with maintenance contractors and ensuring compliance with occupational health & safety policy
* Providing support for the Clinical Advisory Committee (where applicable)
* Organising patient transport to and from the dialysis clinic
* Booking and managing patient appointments
* Performing other duties as assigned by the Clinic Manager
Required Skills and Qualifications
To be successful in this role, you will need:
* Intermediate computer competence in MS Office
* Experience in health-fund billing administration
* Excellent customer-service skills
* Effective communication and interpersonal skills; works well within a multidisciplinary, multicultural team
* Ability to work with confidentiality, discretion and maturity
* Ability to multi-task in a busy, stressful environment
* Ability to prioritise tasks amid interruptions and unplanned events
Benefits
This is an excellent opportunity to join a dynamic team and contribute to the delivery of high-quality healthcare services. The successful candidate will enjoy a rewarding and challenging work environment with opportunities for professional growth and development.
Others
Please note that this is an entry-level position, requiring a minimum of 2 years' experience in an administration position. Knowledge of infection control/hygiene principles and their implementation into daily practice is desirable.