Number Of Positions Available3About UsThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief that drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Why this role mattersThe Karratha Women's Refuge operates within the Western Australian Division of The Salvation Army (TSA). The Salvation Army Karratha Women's Refuge provides short-term crisis accommodation for women with or without children escaping Family & Domestic Violence and other crises.About The RoleWe are seeking a values-driven and proactive Family Support Worker. Reporting to the Team Leader/Manager, this casual role is based in Karratha, WA. We have multiple positions available across morning, afternoon, and night shifts.Salary and conditions are in accordance with the SCHADS award level 3.You will successfullyProvide clients with a welcoming and responsive initial contact, addressing urgent and immediate needs.Consult with senior staff to take appropriate preventative action in potential high-risk situations.Establish effective relationships with clients that encourage self-determination and participation, supporting them to improve their situation.Support clients to implement case plans in line with TSA case management models and standards of practice.Encourage clients to engage actively in the implementation of their case plans.Assist clients to access support services.Monitor activities and communicate clearly with relevant staff for handovers.You will haveAssociate diploma with relevant experience; or relevant certificate with experience; or equivalent expertise through previous appointments, services, or study.Relevant experience with family & domestic violence and homelessness.Current WA Driver’s license.Current First Aid Certificate with CPR.Working with Children’s Check.What We OfferAs a registered NFP, we offer our eligible employees meaningful benefits such as:Flexible working conditionsFinancial discounts/benefitsA purpose-driven career with positive social and sustainable outcomesEmployee Assistance Program — confidential counselling serviceOpportunities for career developmentAn inclusive culture of passionate and professional team membersThe chance to positively impact others’ lives through your workThe Salvation Army is an Equal Opportunity Employer committed to an inclusive work environment and embracing diverse talent. We value people of all cultures, languages, capacities, sexual orientations, gender identities, and/or expressions. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.The Salvation Army is a child-safe organization committed to protecting children and young people from harm. All child-facing roles require a Working with Children Check, and all roles require a National Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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