A leading consultancy firm in Melbourne is seeking an experienced individual to join their team, focusing on customer service leadership. The role requires over 5 years of experience in the BPS sector and a proven ability to lead teams effectively. Responsibilities include managing a team, participating in operational cadence, and driving data analysis and process improvement. The ideal candidate will have strong organizational skills and a passion for sustainability. Attractive compensation and a supportive environment offered.#J-18808-Ljbffr