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At Eagers Automotive, we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
We have an exciting and new opportunity for a Workshop Controller to join our team at Volvo Cars Canberra & Phillip Mitsubishi. Reporting to the Service Manager, this role is responsible for coordinating the day-to-day operations of a Workshop. Using your mechanical knowledge and organisational skills to ensure customer satisfaction and meet dealership targets.
At Eagers Automotive, we aim to be Australia's most admired Automotive Group. With over 110 years of history and more than 8,000 employees across Australia and NZ, we offer numerous career progression options. We are a diverse and dynamic team committed to excellence.
About this role:
* Lead the workshop team
* Create a positive workplace environment
* Coach and mentor workshop staff
* Customer interactions and road-testing
* Quality control
* Comply with manufacturer KPIs
* Work with management to achieve business KPIs and targets
* Oversee vehicle repair, procedures, and warranty claims
* Provide support with Service Advising and Parts Advising
Must haves:
* Dealership experience highly regarded
* Leadership qualities in a busy environment
* Customer engagement skills
* Team-oriented mindset
* High standards and KPI focus
What's on offer:
* Attractive salary package
* Incentive structure
* Exposure to industry-leading servicing techniques
* Supportive team and management
* Ongoing training and professional development
* Discounted health insurance
* Employee purchase policy
* Discounted finance and insurance
Our dealerships pride themselves on customer service and a positive work environment. If this sounds appealing, please apply today
We uphold our Core Values: Integrity | Inclusiveness | Owner's Mindset | Agility
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Retail & Consumer Products, 5,001-10,000 employees
Eagers Automotive Limited is a leading automotive retail group in Australia and New Zealand, with over 110 years of history.
We operate 300+ dealerships across major cities and regions, offering new and used vehicle sales, service, parts, and finance.
Our locations include Brisbane, Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, Newcastle/Hunter Valley, ACT, Tasmania, and Auckland.
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