Operations Coordinator – Rostering & Scheduling Permanent Full-time | Pagewood, Eastern Suburbs, Sydney If you’re exceptional at keeping moving parts aligned, schedules tight, and clients informed, this is for you. We are seeking an experienced Operations Coordinator to oversee rostering, scheduling, and client coordination for our residential installation, maintenance, and repair teams. This is a pivotal role that directly impacts customer experience and operational performance. What You'll Love: Competitive Pay & Bonuses : Weekly pay with uncapped performance bonuses. Wellness & Lifestyle : Access to our on-site gym, sauna, and recreational games area. Work-Life Balance: Monday to Friday role with your weekends off. Daily Fuel : Free gourmet meals unlimited barista quality coffee. Prime Location: Vibrant, modern office just a short walk from Westfield Eastgardens. Team Culture : Supportive colleagues and a culture built on teamwork and camaraderie. Core Responsibilities: Provide professional customer service via phone and email, addressing client enquiries and updates promptly and courteously Create and manage precise schedules for lift installations, routine maintenance, and repair works Coordinate effectively between clients and field technicians to ensure timely and efficient operations Handle administrative duties related to scheduling, documentation, and service delivery About You: Confident, professional communication skills. Proven expertise in rostering and scheduling. Superior organisation and meticulous attention to detail. Composed performance under pressure. Proactive problem-solving and forward planning. Why Lift Shop? Since 1996, Lift Shop has led the way in mid to upmarket residential lifts, delivering cutting-edge solutions with style and reliability. With our hubs in Sydney, Melbourne, Brisbane, Perth, and Los Angeles, we continue to scale globally while maintaining the standards that built our reputation. We’re established, structured and committed to doing things properly. Discover more about us at www.liftshop.com.au or take a peek at our USA site, www.elevatorboutique.com If tight schedules, aligned teams, and happy clients are your specialty, apply now!