OneCouncil Application Support Specialist
Location: Melbourne, Victoria, Australia
Employment Type: Permanent | Hybrid (2-3 days WFH)
Salary: $130,138 – $145,807 + Super
Key Responsibilities & Skills
* Provide expert support across OneCouncil modules, including Compliance, Property & Rating (mandatory), with knowledge of Core Modules an advantage.
* Experience with BPAs, DOC1s, ETLs and TScripts.
* Strong communication, analytical and problem‑solving abilities.
* Experience in application management, reporting tools, ITSM, enterprise systems and mobile applications.
* Ability to design and implement application management plans, policies and automated business processes (e.g., Building & Planning, Safety & Amenity, Permits, Customer Requests).
* Understanding of system design, development, implementation and user support.
About You
* Full Australian working rights.
* Background in solution/enterprise architecture and designing integrated enterprise solutions.
* Degree or diploma in IT, Computer Science or related field, or equivalent experience.
* Relevant certifications (Agile/Lean, PMP, Change Management, ITIL) highly regarded.
* Strong self‑management, collaboration and creative problem‑solving skills.
* Experience supporting transitions from on‑premise to cloud solutions.
* Familiarity with human‑centred design and project delivery methodologies.
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