· Full Time Position · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Port Macquarie Team is seeking a passionate, customer service focused Operations Manager to join them in delivering Great Service, Always! to their customers. To be successful you must: Have a passion for retail Be highly motivated and results driven person with outstanding customer service and communication skills Enjoy working in a team enviroment What we require: Excellent communication skills in both verbal and written Must be motivated and have a great eye for detail Able to work with minimal supervision Be organised and efficient Efficient cash handling and POS experience is desirable Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services Enthusiasm and willingness to learn with a “can do” attitude Flexibility across retail trading hours including weekends, public holidays and late night trades In this role you will: Ability to actively manage Harvey Norman Customer repairs and servicing Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date Assist with department admin duties Advise customers of arrival of stock and organise delivery as requested by the proprietor What we offer: Generous staff discounts Attractive commission based structures Fantastic incentive based promotions Harvey Norman is a strong advocate of career progression with a wide support network for professional development An environment where good performance is recognised and rewarded A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration. Please note that only people with the right to work in Australia should apply for this position.