Join to apply for the Food & Beverage Supervisor role at IHG Hotels & Resorts
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Join to apply for the Food & Beverage Supervisor role at IHG Hotels & Resorts
Reliably Different - Welcome to voco, IHG's upscale brand.
Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice.
Hotels that are reliable enough to depend on, but different enough to be fun.
Join our expanding team We are looking for a Part Time Food and Beverage Supervisor to support our Restaurant & Bars Manager in leading from the front line of operations for our multiple outlets and banquets department. The right person (it could be you) is committed to embrace, embody and impart the voco guest service standards that are unique and bring the reliably different brand to life.
Your day to day
You will supervise Food & Beverage attendants and Team Leaders, ensuring that they maintain Hotel standards and abide by the company standards across the casual dining, A la Carte dining, banquets and buffet breakfast experiences on offer with our venues.
You will be ensuring the smooth conduct of the shift through customer focused service delivery and effective staff supervision.
Your duties will be carried out in an efficient and professional manner in order to achieve the highest possible guest and staff satisfaction and meet financial targets.
You will be promoting the desired work culture and brand ethos amidst the voco tenets of being unstuffy, thoughtful and charming service.
You will be striving for constant improvements and taking responsibility for achieving business results and persevere despite obstacles by maintain current training procedures and operating standards whilst excelling in conducting on-the-job training and orientation of new staff.
You will be creating a positive hotel image amidst building and maintaining positive relationships with all internal customers and guests, and anticipating and addressing their needs in order to exceed their expectations.
What We Need From You
You will be able to revel in your previous experience in the hospitality industry, in particular Team Leader or Supervisory experience in your most recent roles.
You can demonstrate an effortless ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
You will hold a Responsible Service of Alcohol. A Responsible Conduct of Gambling certificate will also be desirable.
What We Offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
Visit to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Hospitality
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