We're seeking an experienced Operations Area Manager to join our Customer Fulfillment team for our Fulfillment Center in Ravenhall. As an Operations Area Manager, you'll directly lead and develop a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, working to continuously improve the efficiency of delivery processes and ensuring that customer orders are delivered as quickly, accurately, and cost‐effectively as possible. The shift pattern is 4 nights on and 3 nights off.
Key Job Responsibilities
* Leading and developing a team of Operations Section Managers and their direct reports.
* Maintaining Health and Safety standards within your remit area while promoting an inspiring health and safety culture on‐site.
* Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
* Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.
* Partnering with the management team to establish and maintain quality control standards.
* Reviewing the work forecasts and determining your requirements to produce during the day to meet the overall building objectives.
* Applying performance metrics and process improvement to drive operational efficiency.
Qualifications
* Working experience in Operations, Supply Chain/Logistics, or a related field.
* Direct management experience for employees and their performance.
* Experience as a manager, involving sizable teams; natural at inspiring others and building strong relationships.
* Demonstrated ability in problem‐solving and analytical capabilities, including conducting and driving Dive Deep analysis on complex processes.
* Excellent communication skills, both verbal and written.
* Bachelor's Degree from an accredited university or equivalent qualification.
Amazon is an equal‐opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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