About The Hotel Valern:
Part of the Vantage Hotel Group, which includes 12 community-focused venues across Tasmania, the Valern Hotel is proudly located in the heart of Moonah. A well-established fixture in the local community, the Valern is known for its welcoming atmosphere, loyal regulars, and strong community spirit. The venue offers friendly service, weekly trivia nights, and a modern gaming lounge featuring state-of-the-art machines.
What you can expect in a day in this role:
In this role, you will be responsible for attending to inquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service.
Some of your day-to-day duties will include:
* Managing and maintaining gaming functions and operations
* Managing TAB functions
* Day-to-day operations of gaming rooms
* Assisting patrons with both food and beverage orders, inquiries and complaints
* Uphold cleanliness and hygiene standards
What you will bring to the role:
Along with excellent customer service and the ability to take initiative, you will have:
* Demonstrated cash handling proficiency
* Knowledge of all gaming machine regulations, compliance, operations, and procedures
* An understanding of food & beverage products and services
* A professional & mature "can do" attitude with the ability to work autonomously
* Current Responsible Service of Gaming Certificate (RSG)
* Current Responsible Service of Alcohol Certificate (RSA)
* Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates and TAB would be advantageous
Please note: Success in this role requires flexibility to work a range of evening and weekend shifts, with finishes as late as 4:00 AM. Availability on public holidays may also be required.
A successful candidate in this role may be subject to pre-employment and ongoing screening checks.
What you can expect from us:
The Hotel Valern is a part of Federal Hospitality (including 12 local hotels in the Vantage Group, Wrest Point, Saffire, Macq01 and Henry Jones Art Hotel) and offers:
* Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
* Supportive work environment with learning and development opportunities
* Staff discounts across Federal Hospitality properties
* Free parking and staff uniform
Interested? Take the next steps to apply
Click "Apply" and follow the steps to send us your resume. For any further information, please contact McKeag Jensen, Talent Acquisition Advisor at: mjensen@federalgroup.com.au.
If this isn't the right role for you but you're interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group website, Federal Hospitality Careers.
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