About The Role As the Store Manager of Whittlesea Salvos Store, you will be passionate about making a difference and lead a team of dedicated employees and volunteers to create positive change. You will efficiently manage all retail functions to achieve Salvos Stores' strategic objectives in line with The Salvation Army Mission and Values.
Reporting to the Area Manager, this permanent full‐time role is located in Whittlesea, VIC. Salary and conditions are in accordance with the Retail General Industry Award, Level 6.
How You Will Make An Impact
* Lead all retail operations to achieve store and e‐commerce sales and surplus targets aligned with Salvos Stores strategic objectives.
* Manage stock (donated and PLU) to ensure ordering, pricing, presentation and display align with Salvos Stores policies and TSA Mission, Vision and Values.
* Manage rosters, wages and resourcing within budget, while maximising volunteer participation.
* Complete all administrative and Workday requirements accurately and on time, including timesheets and employee and volunteer administration.
* Communicate key information effectively, ensuring team members understand and comply with all policies and procedures.
* Maintain a safety‐first culture by ensuring compliance with WHS legislation, Salvos Stores safety, security, loss prevention and cash handling procedures, including timely safety reporting.
* Build strong community relationships and drive local engagement initiatives in partnership.
What You Will Bring
* Retail management experience (essential).
* Strong customer service, interpersonal and communication skills (essential).
* Demonstrated leadership skills and the ability to inspire and engage people.
* Ability to work to budgets and manage operational priorities.
* Experience using Workday HCM system (highly regarded).
* Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.
What We Offer
* Salary packaging up to $15,900 tax‐free + $2,650 meal entertainment benefit.
* Generous Paid Parental leave, Purchased Leave Scheme and 5 days paid leave per year to experience working in other TSA programs or activities.
* Staff Store Discount.
* No Sunday work – work‐life balance!
* Access to EAP and health & wellness initiatives including Fitness Passport.
* Aboriginal and Torres Strait Islander supports such as Burra Burra Network, Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days).
* Ongoing training and development opportunities to enhance on‐the‐job skills and proficiency.
* Rewarding and fulfilling purpose‐driven careers that have positive and sustainable social impacts.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child‐safe organisation and is committed to protecting children and young people from harm. All child‐facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
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