About Trek
About Us
We strive to revolutionize the world by promoting cycling. We address real-world challenges through our passion for cycling.
Our core values are professional growth, teamwork excellence, and enjoyment while we work. We care about our people, products, and communities.
Sales Associate Role
You will provide exceptional customer service, support daily operations, and achieve individual goals.
Responsibilities
* Use our sales process to connect customers with suitable bikes, gear, and services.
* Develop your sales and customer service skills through training and experience.
* Follow up on quotes and lead list communications to ensure customer satisfaction.
* Participate in daily huddles and debriefs to stay aligned with the team.
* Making customer-focused decisions to create positive experiences.
Product Knowledge
* Learns about Trek bikes, components, apparel, and technology.
* Maintain our product knowledge guide status by completing required learning modules.
Requirements
* A positive attitude.
* Excellent communication and teamwork skills.
* A desire to grow through feedback and learning.
* Problem-solving skills and customer-first thinking.
* Attention to detail and reliability.