Casual Medical Receptionist – Be the Friendly Face of Our Practice
My GP Hub is looking for a motivated, positive and enthusiastic Medical Receptionist to join our welcoming and supportive team on a casual basis. If you enjoy helping people, thrive in a busy environment and love being part of a close-knit team we'd love to hear from you.
This role offers the opportunity to work across both of our Tamworth locations:
My GP Hub – The Square
My GP Hub – The Hub
Our Hours & Availability
My GP Hub is open 7 days a week. This role requires flexibility and you may be rostered across a variety of shifts including mornings, evenings and weekends.
About the Role
As the first friendly face and voice our patients encounter you'll play a key role in creating a warm, professional and caring experience from the moment they contact or visit our practice. No two days are the same making this a rewarding role for someone who enjoys variety teamwork and making a real difference in people's lives.
Key Responsibilities
Answer phones and manage patient bookings and appointments
Greet patients and visitors with a friendly, professional approach
Support smooth patient flow by working closely with doctors, nurses and clinical staff
Process billings, payments, and receipting
Maintain and manage medical records, including scanning and filing confidential documents
Provide general administrative support to keep the practice running smoothly
What We're Looking For
We're looking for someone who brings a positive attitude, a willingness to learn and a genuine desire to support both patients and colleagues. Full training will be provided for the right person.
Essential Skills and Attributes
Excellent customer service and professional phone manner
Strong communication and interpersonal skills
Comfortable using computers (experience with Best Practice or HotDoc is a bonus but not essential)
Ability to prioritise tasks, manage time and stay calm in a busy environment
High attention to detail and respect for patient confidentiality
A team-focused, proactive and reliable approach to work
Ability to work independently and take initiative
Quick learner with good problem-solving skills
Why Join My GP Hub?
A friendly, supportive, and inclusive team culture
Ongoing training and opportunities to grow your skills
The chance to make a meaningful difference in patients' healthcare journeys
A varied and rewarding role in a growing, community-focused medical practice
If you're reliable enthusiastic and interested in building a career in medical administration, we would love to hear from you. Apply today and become part of the My GP Hub Team.
Job Types: Full-time, Part-time, Casual
Pay: $29.00 – $33.45 per hour
Ability to commute/relocate:
* Tamworth NSW 2340: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Customer service: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person