Stock Controller and Ecommerce Fulfilment Manager
Location: Healthyworld Pharmacy - Stones Corner, Brisbane
About Healthyworld Pharmacy Group:
Healthyworld Pharmacy Group is a locally owned group of pharmacies based in Brisbane, with a strong reputation for personalised service, affordable health solutions, and a growing presence in the online retail space. We combine traditional pharmacy values with modern retail and ecommerce innovation to support thousands of customers every week, both in-store and online.
We're now seeking an enthusiastic and capable team member to join our ecommerce operations at Stones Corner Pharmacy.
About the Role
This role will see you fulfilling the duties of stock control, inventory management, and order fulfilment. You'll work hands-on across product listings, order processing, customer service, and logistics, ensuring accurate stock levels are maintained throughout. This is an ideal role for someone with pharmacy stock control experience who's looking to grow.
Key Responsibilities
Ensure all stock is received and entered into system
Pick and pack orders, ensuring accuracy and presentation
Liaise with customers across email, phone, and marketplace channels for support, queries, and issues
Manage returns and exchanges in line with company policies
Monitor stock levels and coordinate stock transfers between multiple pharmacy locations
Assist with tracking, fulfilment issues, and day-to-day ecommerce operations
Organising and maintaining the storeroom for optimal efficiency and accessibility
Overseeing stock refill activities carried out by pharmacy staff
What We're Looking For
Previous experience in stock control with some ecommerce, fulfilment, or online retail experience preferred but not essential.
Excellent organisational skills and attention to detail
Great communication and customer service skills.
Self-motivated with the ability to work both independently and as part of a team
Capable of performing manual labour to assist with packing, lifting, shelving small boxes
Quick learner with a willingness to adapt as systems and processes evolve
What We Offer
Full-time role based at our Stones Corner pharmacy.
Supportive, inclusive team culture with opportunities for training and development
Long-term role stability in a growing Brisbane-based business
A mix of digital and physical work ideal for someone who enjoys variety and responsibility
If you're ready to bring your skills to a dynamic and growing team, we'd love to hear from you.
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