Up to £25260 per annum + hybrid working days availableCustomer Support AgentCustomer Service / Technical SupportFull-time, Permanent | Monday to Friday£25,260 | Hybrid (3 days in office)About the RoleOur well-established client is seeking a Customer Support Agent to join their growing team.
You will be the first point of contact for their customers, providing excellent service and technical support while ensuring queries are resolved efficiently.Key ResponsibilitiesHandling customer queries via phone, email, and live chatProcessing customer ordersMonitoring and maintaining relevant internal systemsSupporting colleagues across sales and consultancy teamsRecommending suitable products and services to customersWorking with internal experts to resolve complex enquiries in a timely mannerSkills & ExperienceStrong written and verbal communication skillsExcellent customer service and problem-solving abilityHigh attention to detail and accuracyExperience in 1st Line Support is beneficial however not essential as full training is providedSalary of £25,260 per annumHybrid working: 3 days in the office each weekA supportive and cooperative team environmentOpportunities for learning and career growthIf you are motivated, customer-focused, and looking for your next long-term opportunity, we would love to hear from you.Brook Street NMR is acting as an Employment Agency in relation to this vacancy.Looking to recruit?
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📌 Customer Support Agent
🏢 Brook Street
📍 Hobart