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Client services manager

Ipswich
Loan Market
Posted: 17 December
Offer description

Step out of the bank and into a brokerage where your work matters, your skills grow, and your career is yours to shape.

We're looking for an experienced Client Service Manager / Lending Specialist who's ready to take the next step in their lending career. If you've worked in banking or mortgage operations and want to progress into a senior role or broking pathway this is the opportunity for you.


Why You'll Love This Role

* Progress your career: Real pathway into broking or senior lending, mentored by a broker with 20+ years' experience
* Get variety: Work across multiple lenders, land & construction finance, and complex lending scenarios
* Be rewarded: Competitive salary + monthly team bonus based on shared success
* Enjoy balance: School-hour flexibility, Monday–Friday only, with occasional WFH
* Join a culture that's different: Supportive, collaborative, and no corporate red tape


About the Role


As a Client Service Manager, you'll be the right hand to our brokers, managing deals end-to-end and ensuring an exceptional client experience from application through to settlement.

You'll get hands-on exposure to everything from land and construction loans to complex scenarios, while developing the skills to advance into a senior role or broker seat over time.

What You'll Do:

* Collect and prepare loan documents for submission and approval
* Liaise with clients, brokers, lenders, and solicitors to keep deals moving smoothly
* Research policies, structure deals, and troubleshoot complex lending scenarios
* Support the broker with administration, compliance, and client updates
* Contribute ideas to improve efficiency and client experience


About You

* 2+ years' experience in banking, credit assessment, lending, or loan processing
* Detail-oriented with strong organisational and communication skills
* Passionate about client outcomes and problem-solving
* Motivated to grow into a senior or broker role within the business
* Ready to join a supportive, high-performing team that values work-life balance


About Us


We're a Loan Market Group brokerage built on relationships, referrals, and results. Our tight-knit team works collaboratively, supports each other's growth, and genuinely enjoys what we do.

This role is the perfect next step for someone ready to move from bank process to broker partnership with mentorship, flexibility, and real career progression on offer.

If you're ready to take ownership of your career and grow with a team that's invested in your success, apply today

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