We are looking for a Customer Service professional to join our team as an administrative assistant.
Job Description
The successful candidate will provide exceptional customer service and administrative support, utilizing strong communication and interpersonal skills to maintain a positive and productive working environment.
* Provide timely and effective responses to customer inquiries via phone, email, and in-person interactions.
* Process and manage invoices, scheduling, and CRM updates with accuracy and attention to detail.
* Support the preparation of quotes, sales calls, and follow-ups on social media leads.
* Maintain accurate document control systems and assist with reporting and compliance tasks.
Requirements
To be considered for this role, you will require:
* A certificate III or IV in Business Administration (or equivalent).
* Excellent communication and interpersonal skills, both written and verbal.
* Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
* Proficiency in Microsoft Office, Google Workspace, and CRM systems.
* A proactive and flexible attitude, with a willingness to learn and adapt to changing priorities.
About You
We are seeking a motivated and dedicated individual who is passionate about delivering exceptional customer service and support. If you have a strong work ethic, excellent communication skills, and a commitment to teamwork, we would love to hear from you.