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We currently have an opportunity for a Service Delivery Manager. Join our Base and Estate Management team to support the Downer Defence Contract for Estate Maintenance and Operations Services (EMOS) to the Department of Defence across Southern New South Wales (SNSW). Reporting to the EMOS Operations Manager, you'll help deliver high-quality outcomes that support our essential services.
What You'll Do
* Lead the effective delivery of all maintenance and minor capital works according to the contract scope.
* Manage a team including Works Managers, maintenance technicians, and subcontractors to ensure services are delivered safely, efficiently, and to standard.
* Plan, coordinate, and execute Performance-Based, Scheduled, and Responsive Maintenance activities across Shoalhaven base service area sites.
* Deploy shared trade resources across multiple locations to meet maintenance requirements.
* Demonstrate strong leadership, organizational skills, and adaptability in a complex Defence environment to manage priorities under pressure.
What You'll Bring
* Experience in Business Management, Administration, or relevant qualifications or experience.
* Technical expertise or trade qualifications in building, electrical, or mechanical disciplines are desirable.
* Experience in Facility Management, Maintenance Engineering/Planning, Environmental & Heritage management, and Project Management.
* High computer literacy, including experience with CMMS, Microsoft Office, and company databases.
* Business management experience covering finance, admin, and Quality Assurance.
* Ability to obtain or hold a Defence security clearance.
More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes.
Why Downer?
At Downer, we create and sustain essential services across Australia and New Zealand, managing critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
We value diversity and high performance, offering:
* Training and career development opportunities.
* Internal promotion opportunities, with 30% of vacancies filled internally.
* Perks such as healthcare discounts, retail savings, and more.
* Employee Assistance Program for support for you and your family.
Downer Group is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds, including First Nations peoples and those from culturally and linguistically diverse communities.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Project Management
* Industries: Facilities Services
Referrals can double your chances of interviewing at Downer.
Locations
* Bomaderry, NSW, Australia
* Illaroo, NSW, Australia
* Dunmore, NSW, Australia
* Nowra, NSW, Australia
This job posting is active and accepting applications.
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