[[title]]
Title:
[[title]]
Classification(s):
[[newsingclass]]
Employment Type:
[[filter2]], [[filter3]]
Salary:
[[filter4]] - [[filter5]] per annum plus 15.4% superannuation
Business Division:
Enabling services
Branch / Section:
[[department]], [[location]]
Location:
Various ACT, Various NSW, Various NT, Various QLD, Various SA,
Various TAS, Various VIC, Various WA
We want to recruit the best people to our department. Our roles
support flexible work arrangements including the opportunity to
work from home and from one of our departmental offices. For
more information on the operational needs or inherent
requirements of the role please contact the contact officer listed
below.
Security Clearance:
[[securitylevel]]
Job Reference No:
[[id]]
Contact Officer:
Stephanie Maher, on or
Closing Date:
11.59pm AEST, Thursday 4 September 2025
The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and LGBTQIA+ people. The department is committed to achieving gender equality and, in particular, supporting women's progression into senior leadership.
The opportunity we have available
The Communication Branch provides high quality advice and support through a range of enabling services, including internal communication services, speechwriting services, strategic communication services, media liaison, social media engagement, intranet content design and advice, advertising campaigns and design and digital production services.
The position is within the Internal Communication section who deliver high-quality advice and services to support our business areas to meet their internal communication needs. The position is working in the Intranet team and reports to the EL1 Intranet Content Designer and Strategist.
What will you do?
The position duties include (but are not limited to):
* Create, edit, maintain and publish intranet content on the department's intranet (CONNECT).
* Manage and respond to CONNECT Editing service requests in the department's IT portal (My Services Portal) daily.
* Maintain and provide intranet content advice that reflects the intranet content strategy, communication standards, governance, content editor standards and our Accessibility toolkit guidelines.
* Collaborate with stakeholders, Digital Workplace Services (DWS) support team and IT staff to ensure content requests meet the business needs and provides a consistent user experience.
* Administer content editor training on Learnhub, including creation of training sessions, participant enrolments, attendances and updates.
* Regularly engage with content editors to keep them informed of updates and changes via the content editor communication channel (currently Webex group and will move to Teams).
* Administer and maintain regular content review, feedback and governance processes.
* Maintain intranet content editor list, guides and instructions for all content editors.
* Assist to update the department's approved Word and PowerPoint templates.
* Other duties as required by the EL1 supervisor and EL2 Director.
What are we looking for?
To be successful in this role, you will need to demonstrate your capability against the APS 6 Work level standards, as well as the following requirements of the role:
* Demonstrated ability and experience in structuring, writing and editing digital content in plain English in accordance with the Australian Government Style Manual (Style Manual).
* Demonstrated knowledge and experience in intranet content management, including working with the Web Content Accessibility Guidelines (WCAG).
* Strong communication, collaboration and stakeholder engagement skills.
* Demonstrated ability to manage multiple priorities to meet deadlines, problem solve and take initiative.
* Demonstrated ability to administer training.
* Knowledge and experience in use of Microsoft (Word, PowerPoint, Excel) templates and styles.
* Demonstrated experience in using SharePoint, IT service management, learning management and eLearn software.
RecruitAbility minimum requirements
Minimum requirements for this role include:
* Demonstrated ability and experience in structuring, writing and editing digital content in plain English in accordance with the Australian Government Style Manual (Style Manual).
* Demonstrated knowledge and experience in intranet content management, including working with the Web Content Accessibility Guidelines (WCAG).
RecruitAbility is a scheme which aims to attract and develop applicants with disability and also facilitate cultural changes in selection panels and agency recruitment.
Job applicants with disability who met the requirements are advanced to the next stage of the selection process:
* Opt into the scheme
* Declare they have a disability, and
* Meet the minimum requirements of a vacancy advertised in the scheme
More information can be found at RecruitAbility scheme: A guide for applicants | Australian Public Service Commission
What else can we offer?
We are dedicated to fostering personal and professional development, empowering individuals to set goals, acquire new skills, and cultivate unique qualities that define who they are. Some of the benefits we offer include:
* Through our investment in learning and development opportunities, and a positive performance culture, we provide diverse career pathways for our people to enable their mobility and adapt in a rapidly changing world.
* Improve your leadership skills, through the department's Professional Coaching Scheme and tailored leadership opportunities for staff members.
* Flexible working opportunities, including home based work.
* We offer generous leave entitlements of 20 days personal circumstances leave per year, with one month's accrual of leave credited on commencement and 150 hours of paid annual leave (based on a full-time employee), plus a range of other miscellaneous leave options to support you.
Eligibility requirements
Employment with the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is subject to conditions prescribed within the Public Service Act 1999 including:
* Citizenship: candidates must be an Australian citizen at the time of submitting your application
* Health Assessment: The preferred applicant may be required to undergo a medical examination conducted by the department's preferred medical provider.
* Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline Level. You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.
Timeline and assessment
A selection panel will be established to assess your suitability against the advertised role.
If a merit pool is established it will be valid for 18 months from date it first appeared in the APS Gazette.
Applications open: 21 August 2025
Applications close: 4 September 2025
Application shortlisting: 5-17 September 2025
Further assessments: 18 September 2025
Selection report finalised: 1 October 2025
Offers and announcements: 10 October 2025
Your application will be assessed against the requirements of the job and the Work level standards. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews, and reference checks.
We will aim to conduct the shortlisting and further assessment process within 2-4 weeks after the job applications close.
How to apply
Applications for this opportunity close at 11.59pm AEST, 4 September 2025.
In applying for this position, you are not required to address individual selection criteria. Rather, you should provide in a PDF document a statement of no more than 3 pages outlining your background, capabilities and experiences, and how these align with the advertised role.
You should also provide a tailored CV in PDF, no more than 3 pages. The capabilities and behaviours required to be successful for this role are identified in the 'Who are we looking for' section.
Your application should be received through the department's online recruitment system. Applications via Indeed will not be accepted.
If you experience any issues with the system please contact the recruitment team on or via email at to discuss an alternative way to submit your application.
Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information, please email
Work with us. Apply now