Radford Retail is hiring a Full time Hardware Technician role in Alexandria, NSW. Apply now to be part of our team.
Requirements for this role:
* Looking for candidates available to work:
* Mon morning
* Tue morning
* Wed morning
* Thu morning
* Fri morning
* More than 4 years of relevant work experience required for this role
About the role:
We are seeking an experienced ITAB Alphagate and Sigmagate Hardware Expert
to join our team. The successful candidate will provide
technical support, training, and guidance
to field technicians and internal staff across our retail hardware operations.
This role is critical in ensuring the reliability, performance, and continual improvement of our ITAB and Sigmagate systems deployed across multiple sites.
Key Responsibilities:
* Provide
advanced hardware support and troubleshooting
for ITAB Alphagate and Sigmagate systems.
* Assist and
train field technicians
in installation, maintenance, and fault diagnosis.
* Develop and deliver
training materials, documentation, and workshops
for technical teams.
* Collaborate with internal departments to ensure
smooth deployment and integration
of hardware solutions.
* Liaise with suppliers and manufacturers regarding technical issues and product updates.
* Monitor and report on system performance, uptime, and incident trends.
* Contribute to
continuous improvement initiatives
related to gate hardware operations.
Skills and Experience
:
* Minimum
5 years' hands-on experience
with ITAB Alphagate or Sigmagate hardware systems.
* Proven ability to
diagnose and resolve complex hardware issues
.
* Experience in
technical training and mentoring
of field staff.
* Strong understanding of
hardware integration with software and network systems
.
* Excellent communication and documentation skills.
* Ability to work both
independently and collaboratively
within a team environment.