Administration, Client Liaison & Prestart Consultant
About Kyros Homes
At Kyros Homes, we believe that building a home is deeply personal. Every project is a partnership built on trust, transparency, and a commitment to excellence. As a boutique custom builder, we craft homes tailored to each client's vision, with an unwavering focus on quality, innovation, and detail.
The Role
We are looking for a passionate and detail-oriented Administration, Client Liaison & Prestart Consultant to become the bridge between our clients and our building team. You will be the first face they see when they come into the office and trusted Liaison to guide them through the process from concept to completion. This role combines client care, design consultation, and administration — all with the goal of delivering the personalised Kyros Homes experience.
Key Responsibilities
- Front of office administration.
- Be the primary point of contact for clients during the pre-construction phase, embodying Kyros Homes' values of transparency, integrity, and care.
- Facilitate prestart consultations, helping clients make informed choices on finishes, fixtures, and fittings that reflect their lifestyle and price point.
- Seek consultation and quoting to coordinate the prestart and selections process.
- Coordinate with suppliers, designers, and internal teams to ensure every detail is documented accurately and communicated clearly.
- Prepare and manage all pre-construction documentation, including selections and quotation. Asist with variations and contracts as needed.
- Maintain client folders as per Kyros Homes SOP's track progress to ensure projects move smoothly from concept to construction.
- Support the office team with day-to-day administrative duties, ensuring operational efficiency.
- Assist the construction manager with client updates as directed.
- Champion the Kyros Homes ethos by creating a warm, supportive, and memorable client experience.
About You
- Minimum of 2 years experience in client liaison, prestart/colour selections, or a design-related role within the building industry.
- Passionate about creating exceptional client experiences, with a strong eye for detail
- Organised, proactive, and able to manage multiple priorities in a fast-paced environment.
- Strong interpersonal and communication skills, with the ability to build trust and rapport. Industry References are a must
- Comfortable working with Microsoft Office and project management/CRM software.
- A team player who thrives in a collaborative, boutique environment.
- Certificate III in Building and Construction or equivalent qualification preferred, or relevant industry experience
- Scheduling experience also a bonus
- Current driver's licence and reliable transport for client meetings and site visits
- Ability to obtain a current National Police Check as a condition of employment