Boutique Manager - Australian Designer Brand - Chatswood Chase
THE COMPANY
This established Australian Designer Brand operates a network of beautifully designed boutiques across multiple locations. Known for quality craftsmanship, refined collections and a strong connection with its customer base, the company offers a supportive, values-led workplace where leaders are trusted to run their boutiques with autonomy and pride. Teams are close-knit, collaborative and passionate about delivering a premium in-store experience.
THE ROLE
This role suits a confident Boutique Manager who thrives in intimate retail environments and enjoy building meaningful client relationships. You will take ownership of your boutique's performance, lead a small team and ensure every customer interaction reflects a high-touch, personalised service ethos.
Day-to-Day
* Lead, coach and develop a team
* Deliver curated VIP experiences through appointment-based service
* Build long-term client relationships and drive repeat business
* Oversee daily store operations including stock, presentation and rostering
* Manage sales performance, targets and commercial outcomes
* Create a positive, inclusive and high-performing team culture
* Act as a brand ambassador on the shop floor and within the local community
EXPERIENCE REQUIRED
* Proven experience as a Boutique Manager or Senior Store Manager in premium or retail
* Strong background working with discerning or VIP clientele
* Confidence delivering personalised, appointment-led customer experiences
* A natural leadership style with the ability to motivate and retain teams
* Strong commercial awareness with hands-on operational capability
* Experience in female-focused retail environments highly regarded
COMPANY PERKS
* Clothing allowance and generous staff discounts
* Supportive leadership and long-term career development opportunities
* Opportunity to shape your boutique and make a genuine impact
SALARY
$70,000 - $75,000 base salary + Super + monthly incentives and clothing allowance (dependent on experience)
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